Shipping & Delivery
DOMESTIC SHIPPING - All Kiwi Customers
I take great care to ensure that your ceramics are sent safely and quickly from my studio in Queenstown, New Zealand. Parcels are shipped in 1 - 2 business days.
Shipping ceramics safely requires a lot of packaging for protection, but I strive to keep shipping costs as low as possible. I offer shipping within New Zealand for just $10. At this rate I take a loss on my shipping at the end of the month but try my best to offer the most competitive shipping I can.
I send all domestic orders with NZ Post and all orders have a tracking number. You will receive an email notification with a tracking number once your order is dispatched. Delivery usually takes 2-3 business days from the shipment date to arrive, with an extra day for rural.
INTERNATIONAL SHIPPING - Australia
I now have Australian shipping available with e-parcel and for orders under 2kg an economy tracked service. These rates are quite competitive and I'm finding more and more customers are happily ordering from across the Tasman Sea.